Popular topics

What is account reporting? Can I sell stock on Motorway? How do I register for a Motorway account? How do I log in to Motorway? Where can I find my account details? How many accounts can I have per dealership?

What time is Motorway’s live auction? Can I buy stock on Motorway at the weekend? Where do I find stock? What is the buy it now sale? Where do I find everything I need to know about a vehicle? How can I filter the stock to only see relevant vehicles for me?

How does the live auction work? How do I place a bid in the live auction? How do I make an offer in the buy it now sale? What type of auction is Motorway? Can I increase my bid or offer? Can I cancel a bid or offer?

Purchasing and paying on Motorway How do I pay for a vehicle on Motorway? How do I pay for negative equity vehicles? Can I pay for vehicles with outstanding finance? How do I make a price adjustment? Can I withdraw money from my Motorway account?

How can I filter delivered vehicles in my purchases? I’ve won a vehicle. What’s next? How long does it take to finalise a sale? How do I contact my seller? What documents will Motorway ask sellers for? How can I download information about my purchases?

When do I book vehicle collection? Can someone else collect my vehicles? What is the best time to arrange collections? How much can I renegotiate when collecting the vehicle? What do I do if a vehicle’s mileage is higher than advertised?

Can I cancel my purchase after winning a vehicle? How do I cancel a vehicle purchase during collection? How do I cancel a vehicle purchase with arranged collection? What should I do if I've got an old purchase that I need to cancel? What is Motorway’s Adjustment & Cancellation form? What is a Cancellation Issue Rate?

What is Motorway Protect? How do I sign up to Motorway Protect? How does Motorway Protect work? How do I make a claim? What is covered under Motorway Protect? What is not covered under the insurance?

What is Motorway Move? How does Motorway Move work? How do I book Motorway Move? Why is there a difference in the vehicle distance before and after selecting Motorway Move? What happens during a collection with Motorway Move? How much does Motorway Move cost?

What is Motorway Trade? How do I list and sell a car on Motorway Trade? Top tips: How to get the most out of Motorway Trade Can any dealer sell on Motorway Trade? Can I see which dealers are selling Trade vehicles? Is Motorway Trade stock lower quality or desirability than normal stock on Motorway?

What are the fees for purchasing a vehicle on Motorway? What are your payment terms? How will I be invoiced for my purchases? Where can I find my invoices on Motorway? How do I pay invoices? How do I update my billing information?