If you’ve won a vehicle in one of our online sales, and need help understanding the next steps, please refer to our FAQ I’ve won a vehicle. What’s next?
You should aim to book vehicle collection, either directly with the seller or using Motorway Move, as soon as the deal is agreed. If you haven't contacted your seller or tried to book collection within 24 hours of the sale being agreed, we will contact you to check that you wish to proceed with your purchase.
For help with Motorway Move, see our FAQ How do I book Motorway Move?