Payment terms for paying Motorway invoices
- Our payment terms are 7 days from the invoice date
- You must either pay by bank transfer or through GoCardless, a payment provider
- When paying through GoCardless, our payment terms increase to 21 days.
Invoices
- When we generate invoices for you, they are emailed to your billing email address instantly
- For all copy invoices and statements, please email AR@motorway.co.uk
Invoices after submitting an Adjustment & Cancellation form
- If you receive an invoice for a vehicle despite having submitted an Adjustment & Cancellation form, please allow 48 hours for it to be adjusted or removed from your account through issuing a credit note
- If the vehicle is still present on your bill after this time, please contact the Dealer Support Team.
If you have trouble receiving your invoices before they are due or overdue, consider updating your billing details by emailing AR@motorway.co.uk
See more in our FAQ How do I update my billing information?