Can someone else collect my vehicles?

Yes. You can use Motorway Move to complete the inspection and collection of the vehicles you purchase, nationwide. You still get full control over the vehicle inspection, and the option to use the Adjustment & Cancellation form if necessary. See more about our cancellation policy in FAQ What is Motorway’s Adjustment & Cancellation form?

For more information about our hassle-free transport service, see our FAQ What is Motorway Move?

If you'd prefer to use a private transport company, you'll need to let the seller know. If the driver needs to access the vehicle profile on Motorway in order to carry out their inspection, you can grant them access by adding them as a user to your dealership account. See our FAQ How do I add or delete users from my account?

Please note that neither Motorway Move, Motorway, nor the seller is responsible for paying any Clean Air Zone or Low Emission Zone charges at any point during the collection; this must be covered by the purchaser.

If your vehicle is being driven to you by Motorway Move and is not compliant with zone restrictions (sub-Euro 4 standard for petrol engines, and sub-Euro 6 for diesel) then you should check whether the collection route will go through any of the eight zones that charge passenger cars. If the vehicle is being transported, it's the compliance of the heavy goods vehicle you will have to check, and there are fifteen zones in the UK that could charge it.