How do I contact my seller?

If you wish to contact your seller to arrange a date and time for collection directly, navigate to the vehicle profile in your Purchases list and click the three dots on the right-hand side of the relevant profile to open a menu. Once the seller has accepted the deal, you’ll see a ‘Seller details’ option.


For sample text on contacting your seller, see our FAQ When will the seller accept my offer?

Please note that Motorway takes responsibility for supporting the seller in the upload of their key documents, such as their V5C logbook, finance settlement letter, driving license, etc. See more in our FAQ What documents will Motorway ask sellers for?