We recently made an improvement which means that, once we receive the sellers’ funds, you can pay for negative equity vehicles online via Motorway. We will soon be launching more exciting improvements in this process.
The next phase of the journey will enable you to initiate the payment before we receive the seller's funds, decreasing delays on the driveway - however, please note that if you need to make a price adjustment, we still ask that you please contact the Payments Team on 0204 5780 846 for assistance. The Payments Team are available 9-5.30pm Monday to Saturday.
Our third and final phase will mean that price adjustments will also be supported, mitigating the need for you to call us to pay for a negative equity vehicle, even if you need to report undisclosed damage.