What does Motorway do to reduce the risk of cancellations?

We are continuously working to prevent cancellations on our platform. We do this in a number of ways, including:

Our vehicle profiling includes 3rd party checks about vehicles (for example ex-salvage and ex-taxi checks and stolen and imported vehicle checks).

We request information and photographs from the seller about the condition of the vehicle, including instrument cluster images.

We run automated, AI enabled checks of photography to make sure the vehicle is of high quality.

We won’t list vehicles where we have identified excessive damage and/or concerns about the provenance of the vehicle.